Effective Date: June 15, 2012
Zilla Holdings, LLC ("Zilla Holdings") is committed to respecting
your privacy and protecting any personal information that you choose to share with
Policy") to help you understand what information we may collect from
you through the Zilla Holdings' website, at www.officezilla.com, and through any
mobile or touch applications (collectively, the "Site"), or offline,
including by telephone and email, and how we handle that information. This Site
is owned and operated by Zilla Holdings, LLC, a Delaware limited liability company
("Zilla Holdings," "We," "Us").
an account, purchase products from the Site, or otherwise interact with Zilla Holdings
at the Site.
Type of Information We Collect.
Personal information is defined as any information about an identifiable individual,
including information that may be reasonably used to identify an individual, locate
or contact an individual, for example, a first and last name, an email address,
a home, postal or other physical address, telephone number, etc. In an effort to
provide you with an efficient and pleasurable experience at the Site, Zilla Holdings
may collect the following types of personal information and other information from
you: (1) information which permits us to communicate with you, such as your first
and last name, email address, home, postal or other physical address, telephone
number, or fax number; (2) information that helps us understand what types of products
interest you, e.g., your gender or affiliation with any company or organizations;
(3) information which shows us how you interact on the Site, for example, which
products you view and purchase; and (4) your financial account information such
as your credit card number, the expiration date and card verification number, or
other payment information, such as your debit card, or checking account information,
as needed. We may also collect data through social media companies (such as Facebook
or Twitter) subject to your granting permission in accordance with those company's
How We Collect Such Information.
Registration with the Site: Prior to using certain parts of the
Site or placing an order with the Site, you must first register or create an account
with the Site. During registration, Zilla Holdings will ask you to provide us with
certain personal information, including your name, shipping and billing address(es),
phone number, fax number, email address, credit card or debit card number or checking
account information, and gender. This information is used by Zilla Holdings to place
and fulfill your order, to communicate with you about your order, to facilitate
the return of an item or to make an exchange and for internal marketing purposes.
If you elect to use the Bill Me Later® payment method, you will be asked to
provide us with your birth date and the last 4 numbers of your social security number.
We will not store or keep this information in our files. This information will
be used for the sole purpose to facilitate the Bill Me Later® transaction.
Voluntary Disclosure of Information: Certain areas of the Site
provide you with the option to disclose your email address for certain purposes,
including but not limited to: to subscribe to our newsletter; to receive information
regarding special offers and promotions; to receive access to exclusive deals; to
receive coupons; to receive information regarding new products, sizes or styles;
or to register for a contest or sweepstakes. If you register for a contest or
sweepstakes you may also be opting in to receive our email newsletter and special
offers. This will be disclosed in the official rules governing the contest or sweepstakes.
Also, if you register for a contest or sweepstakes, we will use the information
that you have provided to us to contact you if you should win the contest and we
may also post your name and geographic location on our Site. You may also be required
to disclose your age in connection with the contest or sweepstakes registration.
Product Review: You may also choose to submit a product review
with the Site. If you submit a review, we will ask you for your email address,
your name (or your nickname), and your geographic location. Once your submit a
product review, your name or nickname and your geographic location will be made
public on the Site, as well as any personal information that you disclose in the
content of the review.
Site Navigation: Zilla Holdings may also collect information from
you when you use and navigate the site, e.g., information regarding the products
you view and purchase.
Cookies and Tracking Technology: When you visit our Site, we collect
certain information by means of technologies such as "cookies." A "cookie" is a
piece of information that is transferred to your hard drive when you visit our Site,
which automatically affiliates your browser to our server whenever you interact
with our Site. A cookie cannot read data off your hard disk or read cookie files
created by other websites. Zilla Holdings may use "cookie" technology to improve
your online experience. Cookies allow us to recognize you when you return to the
Site, and to track and target your interests. Zilla Holdings may also collect information
using methods such as "refers," IP addresses, and environment variables. The environment
variables Zilla Holdings gathers include time, the type of Web browser being used,
the operating system/platform, and CPU speed. This information may be used in the
aggregated form to monitor Site performance, use of features and traffic patterns,
and browser version. We do not extract information about individual users or their
computers during this process. We may monitor a visitor's use of the Site, and
use or disclose any information gathered as part of our evaluation of the service
to satisfy any law, regulation or other government request, and to operate the service
properly and efficiently.
Most browsers are initially set to accept cookies but can be configured to refuse
you may not be able to take full advantage of the Site. In particular, you may
be required to accept cookies in order to complete certain actions on our Site,
including the selection and placing of products into an online shopping cart and
the ordering of such products. You do not need to have cookies turned on, however,
to use our Site.
In most cases, the information we collect using cookies or other technologies is
used in non-identifiable ways without reference to personal information. However,
in the cases where we associate the information we collect using cookies and related
How We Use Your Information.
Zilla Holdings may use your information to: (1) verify, process and track any orders
of products that you place on the Zilla Holdings' Site; (2) contact you with questions
or provide information to you regarding your order; (3) respond to your inquiries
and provide customer support to you; (4) tailor your shopping experience to fit
your specific needs; (5) develop and operate the Site; (6) improve the Site, the
product selection and your experience at the Site; (7) with your consent, send
you catalogues, promotional offers, advertisements and coupons that we believe may
be of interest to you; (8) with your consent, provide you with information regarding
Zilla Holdings that may be of interest to you, such as our newsletter and e-mail
updates; (9) determine the types of products that may be of interest to you; and
(10) oversee surveys, contests, sweepstakes or other activities or events sponsored
by Zilla Holdings and to contact you regarding such activities with your consent.
Please note that if you register with the Site or for a contest or sweepstakes,
or otherwise submit your email to Zilla Holdings for the receipt of information
(e.g., information regarding special offers, promotions, coupons, or new products,
sizes or styles), we may send you an email to deliver the requested information,
to provide you with information regarding your order, or to notify you as to the
status of the contest or sweepstakes. You have the option to unsubscribe or opt-out
of receiving communications from us at any time by following the instructions listed
under the section entitled "Opt-Out."
Your personal information is never shared outside of Zilla Holdings without your
permission, except Zilla Holdings may send your personal information to other companies
or individuals in the following circumstances:
- when we have your consent to share the information;
- when we need to share your information to provide you with the products or service
that you have requested, specifically (1) we may disclose your name, shipping address,
email address, telephone number and fax number to third parties such as the U.S.
Postal Services, Federal Express, or the United Parcel Service, so that they may
ship and ensure delivery of products to you or so that we may measure and improve
the quality of the service of the third party; and (2) we may also disclose your
financial information to credit card processers or issuers in order to facilitate
the payment and processing of purchase made on the Site;
- when we need to send your information to companies who work on behalf of Zilla Holdings
to provide a service to you (we will only provide those companies the information
they need to deliver the service, and they are prohibited from using that information
for any other purpose);
- if required or advised to do so by law;
- to prevent or mitigate a fraud or credit risk;
- to effect a proposed or actual sale (including a liquidation, realization, foreclosure
or repossession), merger, amalgamation, transfer, exchange or other disposition
(whether of assets, shares or otherwise) of all or a portion of our business in
order for you to continue to receive the same products and services from the third
- to protect and defend our rights, property, and this Site; or
- to act in urgent circumstances to protect personal safety or the public.
You have the right to ask us not to process your personal data for marketing purposes.
We will usually inform you (before collecting your data) if we intend to use your
data for such purposes or if we intend to disclose your information to any third
party for such purposes. You can exercise your right to prevent such processing
by checking certain boxes on the forms that we use to collect your data. You can
also exercise the right at any time by contacting us at
You can opt-out of receiving communications from us at any time. If we ever send
you information by email, we will provide you with an email address under which
you may request to opt-out of receiving future notices. You may also opt-out of
receiving future print or online mailings from us by sending an email directly to:
Zilla Holdings takes commercially reasonable efforts to protect the security of the
information you send to us with physical, electronic, and managerial procedures.
Specifically, Zilla Holdings uses firewalls, encryption technology and cryptographic
protocols to provide security over the Internet, and Secure Sockets Layer (SSL)
for all financial transactions conducted on the Site. Although we strive to protect
your personal information, we cannot ensure the security of the information that
you transmit to us, and encourage you to take every precaution to protect your personal
information when you are on the Internet.
We are concerned about the safety of children when they use the Internet. We want
you and your family to be safe while visiting our Site. We do not knowingly request
personally identifiable information from any child. We urge parents to regularly
monitor and supervise their child's online activities. No one under the age of
13 should submit any personal information to us without the consent of a parent
or guardian. If you have any questions about our treatment of a child's personal
information, please contact us at:
Third Party Sites.
Holdings. The Site may contain links to websites operated and maintained by third
parties, over which we have no control. Privacy policies on such linked sites may
for information given to third parties. Should you be asked for information on a
site, whether it be through a banner or another link on the site, we strongly recommend
site or taking advantage of any offer or promotion.
Our Site may contain discussion forums, bulletin boards, discussion groups, chat
rooms or other forums, in which you and third parties may publish, post, and obtain
access to various kinds of information on the Site ("Interactive Areas").
information that you submit to the Interactive Areas is public and accessible over
the Internet, such that any personal information you include may be viewed and accessed
Access to Your Information.
If for any reason you are concerned that the personal information you have provided
to Zilla Holdings is not correct, or should you wish to have your privacy preferences
or contact information changed, please contact us at:
Makeover@OfficeZilla.com. We will be happy to review, update or remove your
information as appropriate.
Retention and Storage of Your Information.
Zilla Holdings retains your personal information for as long as necessary to fulfill
the purpose(s) for which it was collected and to comply with applicable laws, and
your consent to such purposes(s) remains valid after termination of our relationship
California Civil Code §§ 1798.83–1798.84 gives California residents the
right to request information from us which describes the categories of personal
information that we share with affiliated companies or third parties for direct
marketing purposes. If you are a California resident and would like a copy of this
information, please submit a written request to the email or mailing address displayed
at the end of these Terms.
We reserve the right, at any time and without notice, to add to, change, update or
on the Site. Any such change, update or modification will be effective immediately
upon posting on the Site. We encourage you to periodically review this Privacy
Policy in order to keep apprised of our current privacy practices. If we make material
changes to this policy, or in how we use or collect your personally identifiable
information, we will prominently post such changes prior to implementing the change.
We will not make any retroactive material changes in how we handle previously collected
personal information unless you allow us to do so, or unless we are legally required
to do so, and in such a case we will email registered Site visitors information
or wish to contact Zilla Holdings in connection with any information contained in
Zilla Holdings, LLC
2774 North Cobb Parkway, Suite 109-334, Kennesaw GA, 30152
Toll-Free Number: 1-800-699-7549